Smeetz

This article outlines the technical requirements for customers who wish to use their own hardware with the Smeetz platform.

Minimum hardware requirements for Smeetz compatibility

Installations guides & solutions to common hardware issues.

Hardware & troubleshooting

To ensure a smooth installation—whether handled by your team or a Smeetz representative—please follow the steps below.

What you need to install your point of sale

This article will guide you through installing the POS app on the POS screen, along with a few additional necessary setups.

Install the point of sales

This guide will help you easily and safely install an additional RAM stick on the POS.

Install extra RAM on your point of sale

Install and open the cash drawer

In this articale you will find how to set-up a Datalogic QuickScan™ 2500 and Honeywell 1900 scanners.

Install datalogic scanners

This article explains how to install the 4G WiFi terminals to start onsite sales.

Install 4G WiFi terminals

Install the point of sale & peripherals

This article explains how to install the payment terminals to start onsite sales.

Setup your V210 payment terminal

You can easily view, print, and reset totals on your payment terminal as well as reprint transactions receipts.

Manage transactions on your payment terminal

Payment terminals

This article will guide you through the installation of your cabled receipt printer.

How to set up the SNBC BTP S80 receipt printer

This article will guide you through the installation of your wireless receipt printer.

How to set up the EPSON TM-M30III receipt printer

Set up and connect your ticket printer to the Smeetz POS system.

How to set up the receipt printer on the point of sale

How to set up the order summary receipt printer(kitchen receipt) on the point of sale

Install receipt printers

This article explains how to install Zebra thermal printers to print tickets onsite.

How to set up the Zebra ZD420/421 thermal printer

This article explains how to install Boca thermal printers to print tickets onsite.

How to set up the Boca Lemur thermal printer

How to set up the ticket printer on the point of sale

Printer needed to print custom pvc cards

How to set up your label printer

Install ticket/label printers

This article provides a step-by-step guide to troubleshooting common problems with your device.

Troubleshooting, common steps

This article will show you how to troubleshoot your thermal printer ZD420/421.

Zebra ZD420/421 thermal printer troubleshooting

The articles details the most common scanning issues and how to resolve them.

Ticket scanning troubleshooting

Follow those steps if you cannot print receipts.

Receipt printer troubleshooting

Here are the tips to check if your payment terminal  is working properly and how to troubleshoot it.

Payment terminal troubleshooting

Troubleshooting

Smeetz back-office

Find answers and get help from Intercom Support and Community Experts

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