1. Install the printer
First, install your thermal receipt printer by following one of these guides :
2. Set the receipt printer
Second, on your POS, click on your "initials" in the top right, then click on point of sale settings.
Select your receipt printer from the drop-down menu, then click save.
3. Test the receipt printer
To print a receipt, you must use the desktop Smeetz POS App The printer will not work if accessing the POS via an internet browser or back-office.
Step 1: Open the POS app
Download and install the Smeetz POS app (if it is not installed)
Log in to your account.
Step 2: Make a test transaction
Create a simple order.
Apply a cash payment.
On the final page, click "Print" → "Only receipts".
A receipt should be printed.
Note that you can adjust the POS settings if you want the receipt to be printed automatically or manually.
Remember, your cash drawer is connected to your receipt printer.
You can adjust in the settings whether the drawer opens automatically or not.
However, if the receipt printer is turned off or disconnected, the cash drawer will not open, even if correctly configured.
Your printer setup is now complete!