Overview
The Access Control section allows you to define:
Areas — physical or logical spaces visitors can access (e.g., “Main Entrance”, “Screening Room 1”, “VIP Zone”).
App Configurations — specific scanning setups linked to an area, defining how the scanner behaves (entry, exit, or dual mode) and which users can operate it.
These settings determine how the scanner app validates tickets or memberships at your venue.
Step 1: Create and Manage Areas
Navigate to
Account details → Access control → Areas
Purpose
Areas represent access points or zones at your venue. Each area can have its own code and set of tickets or memberships that grant access.
How to create a new area
Click Create an area.
Fill in the following fields:
Name — a clear identifier (e.g., “Main Entrance”, “Screening 1”).
Description — optional notes for internal reference.
Area code — a unique identifier (used for integration with external access control providers).
Under Linked tickets, click Add tickets to this area to associate the area with:
Tickets or memberships that grant access to this area
Save your new area.
Example
Field | Example Value |
Name | Main hall |
Description | Main area for all accesses |
Area code | 123 |
Step 2: Create App Configurations
Navigate to
Account details → Access control → App configurations
Purpose
App configurations define how the Smeetz Scanner App behaves when scanning tickets for a specific area. Each configuration can be assigned to one or more users.
It is important to set up configuration in order to properly use the Smeetz Scanner App.
How to create a new configuration
Click Create a configuration.
Fill in the required fields:
Name — for easy identification (e.g., “Main Entrance Entry”).
Area — select the area this configuration applies to.
Scan mode — choose how the scanner behaves:
Entry → only allows scan-in.
Exit → only allows scan-out.
Dual → allows both entry and exit.
Users — assign one or multiple users who can use this configuration on the scanner app.
(Optional) Toggle the following settings:
Hide attendee count — hides the total number of scanned attendees from the scanner app.
Manage scan sessions — enables session-based management (start/stop sessions, reset scans, view statistics).
Manual scan — allows manual validation of tickets (useful if camera scanning is unavailable).
Save the configuration.
Relationship between areas and configurations
Each App Configuration is linked to one Area.
Multiple configurations can use the same area (for example, one for “Entry” and another for “Exit”).
Areas define what tickets are valid to access; configurations define how the scanner behaves for that area.
Final check before scanning
Before using the Smeetz Scanner App:
Ensure each Area has the correct tickets/memberships linked.
Verify that App Configurations exist for each scanning point.
Confirm that all scanner users are assigned to the correct configuration.
Open the Smeetz Scanner App, log in, and select the correct configuration.