Smeetz

How to read the Daily overview dashboard: daily sales, revenue and volume by channel and venue, plus visitor operations (check-ins, no-shows, foot traffic).

Daily overview

Track how much work each of your resources (staff, rooms, and equipment) handles, and see how booking cancellations break down by resource type.

Resources performance

How to read the Cashier Report POS: close your shift by reconciling your cash drawer and reviewing your own sales, VAT and payments. Scoped to the signed-in cashier.

Cashier Report POS

How to read the POS Statistics dashboard: point-of-sale sales performance on a recognition-date basis, sales trends, the channel/category/product breakdown, and the filters that control them.

POS Statistics

How to read the Stock Analytics dashboard: what stock, occupancy and over-booking mean, the headline numbers, demand patterns over time, where the pressure is, and the filters that control them.

Stock Analytics

How to read the Attendance and Scans dashboard: attendance and valid tickets, expected attendance and occupancy, scans, failed scans, scan details, and the filters that control them.

Attendance & Scans

How to read the Products and Discount Effectiveness dashboard: the discount funnel, promo code effectiveness, memberships and season passes, product breakdowns, and the filters that control them.

Products & Discount Effectiveness

How to read the Capacity, Demand and Trends dashboard: capacity and utilisation, throughput and attendance, when demand happens, breakdowns, and the filters that control them.

Capacity, Demand & Trends

How to read the Sales Performance and Trends dashboard: headline sales figures, quality and customer mix, trends over time, breakdowns, and the filters that control them.

Sales Performance & Trends

How to read the Promotions and memberships dashboard: promo code and campaign redemptions, the discount value they generate, and membership-voucher usage.

Promotions and memberships

Measure your email marketing end to end: deliverability, engagement, list health, and the revenue your emails generate.

Automated email campaigns

Understand who your customers are, what they are worth, and how they buy, so you can target the right audiences and tune your offer.

Customer intelligence

See how your marketing drives growth: new customers, revenue per customer, loyalty, upsells, and which channels and referral sources bring in the most revenue.

Marketing Performance

Track your financial performance and access key analytics to inform your business decisions.

Accounting & analytics

With Smeetz, you can easily customise existing dashboards.

Customise your dashboards

Discover the daily overview to get a quick look at your sales.

Daily overview dashboard

This article aims to explain the attendance and scan dashboard.

Attendance and scan dashboard

This article provides a detailed explanation of the cashier report.

The Cashier report

Discount dashboard

Get insights from analytics

This guide will help you effectively utilise the financial data provided by Smeetz to manage your accounting with confidence and accuracy.

How to do your accounting with Smeetz

This article will guide your through your accounting summary

The Accounting Summary

The journal entries dashboard provides all the raw data needed to integrate seamlessly with your accounting system.

Journal entries dashboard

How to do your accounting

In this article you will find an overview of the booking statement and it's different tabs.

Understand your booking statements

When to expect your payout

The Accounting Settings page allows you to customize how your financial data is structured and recorded in Smeetz. You can manage your account codes and configure key accounting behaviors such…

Accounting Settings – Configuration Guide

The BETA Journal entries model is the comprehensive accounting ledger that captures all financial transactions in our system. Think of it as the "master book" where every financial event is…

BETA Journal entries documentation

This article introduces new foreign currency columns in the journal entry export for cash POS transactions, giving visibility into payments made in a currency different from the account's base currency.

Reporting cash payments of POS in journal entries

The voucher reconciliation dashboard gives you a per-voucher view of your vouchers' lifecycles: what was issued, how much has been used, what's left, and how much give-away you've extended.

Voucher reconciliation dashboard

This page documents how vouchers (gift cards, promo vouchers, store credit) flow through the journal entries — from sale through redemption, refund, cancellation, expiry, and extension.

Voucher accounting

New journal entries

Smeetz back-office

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.