Smeetz

A comprehensive guide to creating, managing, and optimising your products and tickets.

Products & tickets

This article will guide you through how to set-up you fees.

Create and manages taxes

This article will help you to create, configure and implement pricing grids in your tickets.

Configure pricing grids

This article will help you to better understand sales collections and how to create them.

Create sales collection

Account-level settings

This article outlines how to create activities on your Smeetz account.

Create a new product

This article will show you how to create tickets in a product.

Create new tickets in a product

This article will guide you on how to personalize the information requested during your booking flow using custom fields.

Set-up custom fields

This section allows you to manage payment fees and the entertainment tax for Lausanne events.

Modify your booking settings

This article focuses on customizing ticket visibility using a tagged SEO link.

Create hidden links

In this article you will learn how to update  your products once created.

Complete activities after creation

This article will show you how to archive a product that are in end of sales.

Archive a product

You can now personalise your booking flow and create urgency by showing price and availability information on time slots directly.

Personalise your booking flow with prices and colours

This article will guide you through the steps of setting up a recurring time slot for your activity.

Create recurring time slots

This article guides you through the process of creating a gift card, including setup, customization and redemption.

Create gift card tickets

This article walks you through the process of creating add-ons, allowing you to enhance your offerings by linking additional products or services to your main tickets.

Create add-ons

Applying a family or group discount

This article provides an overview of creating, managing, and applying membership cards.

Manage your memberships

This article outlines the steps to set up a membership card for events without designated seating arrangements.

Create a membership without seating plan

This article outlines the process of creating a membership ticket with a voucher code, enabling customers to book tickets for various events or activities and choose a different seat each…

Create a membership with seat selection

This article outlines how to create a membership that is used as a QR code to be scanned for entry to multiple events, and entitles the holder to a specific…

Create a membership with an assigned seat

Memberships

This article guides you through the process of creating seating plan tickets, allowing you to manage and assign seats for events efficiently.

Create seating plan tickets

This article explains the benefits of managing a seating plan online and how to make adjustments in the event manager at any time.

Manage your seating plan

This guide outlines the key information needed when requesting a seating plan.

How to request a seating plan for your event

The 'No Orphan Seats & Mode Selection' feature enhances the ticket optimizes seat allocation, ensuring that no single seats are left isolated and allowing for flexible mode selection to suit…

No Orphan Seats & Mode Selection

Seating plans

This article describes the Retail Product creation.

Create retail products

Retail products

Smeetz back-office

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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