Smeetz

A comprehensive guide to creating, managing, and optimising your products and tickets.

Products & tickets

Create and manages taxes

This article will help you to create, configure and implement pricing grids in your tickets.

Configure pricing grids

This article will help you to better understand sales collections and how to create them.

Create sales collection

Account-level settings

To start selling tickets on your Smeetz account, you will generally follow the below procedure:

Create a new product

Create new tickets in a product

Create recurring time slots

Create add-ons (additional tickets)

Set up custom fields

Personalise your booking flow with prices and colours (fear of missing out strategies)

Modify your booking settings

Create hidden links

Complete activities after creation

Archive a product

This article is a summary of how membership cards are created and managed in your Smeetz account.

General information on membership cards

This article explains the process of setting up a membership card for events that do not have any specific seating arrangements or plans.

Create a membership without seating plan

This article explains the process of creating a membership ticket with a voucher code which can be used to book tickets to different events/activities and allows the customer to select…

Create a membership with seat selection

This article outlines how to create a membership that is used as a QR code to be scanned for entry to multiple events, and entitles the holder to a specific…

Create a membership with an assigned seat

Memberships

Create gift card tickets

Gift cards

This article explains in detail how to create your personalised seating plan. Your customers will be able to choose their seat directly when booking their ticket.

Create a personalised seating plan

Create seating plan tickets

This article will help you to understand the benefits of managing a seating plan online. As well as how to make changes in the event manager at any time.

Manage your seating plan

Seating plans

This article describes all 3 steps of Retail Product creation

Create retail products

Retail products

Smeetz back-office

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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