1. What is a custom hidden link
A custom referral link is the last part of the URL of your products. This part of the link can be customised and allows you to tag a product for several reasons:
Tagged links allow you to track the marketing campaigns success when promoting a product.
You can add promotional codes / discounts directly to the link.
You can adjust the visibility of tickets to make them accessible and bookable exclusively by specific individuals, rather than the general public.
This feature can be used for many reasons, such as allowing special guests, staff, or others to purchase directly from these links.
2. How to create a hidden link
Here are the steps to follow if you would like to create and use a hidden link for special tickets:
Create the ticket you would like to hide from the public, follow the guidelines here Create your first product and make sure that it's published.
Go to Select a product > Tickets > Online availability > Untick the online availability of your ticket.
Ensure accessibility: Prices > Select a price > Availability > select online.
Create a custom referral link: Product Overview > Create a custom referral link > Fill in the different headings:
Additional Information
Promo code: optional step, use this field in case you would like to link this ticket to a discount. For more information, please refer to this article about the creation of promo codes.
Copy the link once all the fields are filled
Before sharing the link, make sure to verify that it functions correctly and directs to the intended ticket(s).