1. How to create tickets

After creating a product you must create the tickets for this product. Please follow the steps below:

After creating a product you must create the tickets for this activity:
1. Hover the cursor over Products > select Products > select your Product > select Tickets > create ticket.
Choose among these ticket types:
- Ticket with single date: ideal for a standalone activity/event that occurs on one day.
- Ticket with recurring and multi-dates: ideal for activities/events that occur on a regular basis (e.g. daily; every Sunday).
- Ticket with seating plan: ideal for tickets that have a seating arrangement where customers can choose their seats.
- Gift card ticket: a ticket that functions as a gift card voucher.
- Regular membership ticket: ideal for memberships that grant access to multiple events, seasonally.
- Membership ticket with seating plan: ideal to give your members the possibility to reserve a specific seat for a range of events/activities. Perfect for season tickets.
- Membership ticket with voucher code: Give your members access to a range of events/activities - reservation needed.
Fill in the following fields:
- General information
  - Name of the ticket: e.g. general admission, VIP, weekend pass, etc.
  - Internal reference: reference code for each individual ticket.
  - Description: this will be displayed online on the booking page.
  - Picture.
  - Additional location information: if it is necessary to give further information to help attendees find the venue.
  - Practical information (displayed on ticket): if there is anything specific about the event which attendees need to know (e.g. 18+ years only).
- Quantity:
  - Select the number of tickets available in total for sale for the specific activity.
  - You can specify a minimum and maximum ticket purchase limit per booking by selecting Quantity is limited per booking and adjusting the thresholds accordingly.
- Category:
  - In the tags box, you can categorise the ticket you have created (e.g. ticket, bundle addons, merchandising).
  - Select a colour.
- Sales collection:
  - You can add the ticket to a relevant sales collection you may have already created. Sales collection is a category of products (e.g. F&B; Merchandise; Entry tickets, etc) under which relevant tickets/products will appear on your onsite point-of-sales system. Sales collection are also used to limit gift card and membership to specific tickets.
- Online availability:
  - Select if the ticket is visible on the booking widget.
  - Here you can set the sorting order for where the ticket will be displayed in the booking flow (0 is top, 50 is bottom).
- Date and time
  - Door opening date and time.
  - Select if you display the start/end time on the booking flow.
  - Start time and end time of the event.
- Prices
  - You can add all type of price associated with the ticket (e.g. student, adult, child, etc, or just general admission if only one price). You can set on which channel prices are available, determine the minimum and maximum order allowed per booking, and set-up accounting codes and taxes.
  - You can create new prices or select them from an existing pricing grid that will apply automatically a pricing template to your ticket. Pricing Grids can be created in your Account details.
- Time slots display options
  - On your booking widget you can adjust how the time slots are displayed, the price and how to display remaining availability on slots.
- Booking flow display options
  - Customize the colour of your slots based on remaining availability.
- Add-ons
  - These are additional ticket that are non mandatory to start selling, read this article for more information.
- Charge flow and confirmation
  - Determine when the booking should be confirmed and charged and if you would like some bookings to be confirmed by you. For more information you can refer to this article.
- Purchase period
  - Determine the start and end period of sales.
- Scanning
  - Determine how often you would like the ticket to be scanned.