Below you will see the 3 types of recurring time slots:
Case 1: Consecutive time slots of 30 min.
Case 2: Time slots of 30 min with a 15 min break.
Case 3: Time slots of 30min starting every 15 min.
1. Create a new time slot
Under Products > select the recurring activity for which you want to create time slots.
Go to Tickets > select a ticket > Date and time. Here you will see the list of all the recurrences created for this ticket. You can create new ones under Add new date.
2. Define the time slot parameters
2.1. Opening date
Start of recurrence
Determine the initial date from which the recurring time slots will begin. For example, if you want the slots to start on Jan 1st, 2024, select that date.
Start time and End time (opening times)
This will define the beginning and the end of recurrence during the day. For example, if you are open from 8 am to 6 pm, you should select these times.
Note that the "end time" is the time when the last slot will be finished.
If the opening hours are spanned over 2 days (from 8 pm to 2 am), the selection remains the same. You will be notified that the time slots will be created on 2 different days with the message “This session will span over two different calendar days”.
Case 1
Slot duration: 30 min
Break between slots: 0 min
This setup example will create consecutive 30 minutes time slots between 8 am to 6 pm, duplicated every day/week or month depending on the recurrence chosen (for example, participants will choose slots between 8 am, 8.30 am, 9 am, 9.30 am, etc.)
Case 2
Slot duration: 30 min
Break between slots: 15 min
This option can be helpful for giving yourself or attendees a short period of rest or transition time. The time slots will start every 45 min (the slots will start at 8am, 8.45 am, 9.30 am, etc).
Case 3
Slot duration: 30 min
Break between slots: 15 min
This option can be helpful for giving yourself or attendees a short period of rest or transition time. The time slots will start every 45 min (the slots will start at 8am, 8.45 am, 9.30 am, etc).
2.2. Recurrence
Determine how often the time slots should repeat:
daily,
weekly,
monthly (for example on the first Friday, or monthly on the 5th).
2.3. Closing date
Determine when the recurring time slots should end. You have three options:
Never: The time slots will continue indefinitely until you manually stop them.
On a specific date: Specify a specific end date for the recurrence. For example, if you want the time slots to end on December 31st, 2023, select that date.
After a certain number of days: Set a limit on the number of days the time slots should repeat.
2.4. Save your changes
At the end of the page, after defining all the parameters, click on Save to save your recurrence.
Then save again the modifications to the date and time tab in general.
3. Review your time slots
Smeetz will generate the recurring time slots based on your specifications and display them in the calendar on your booking flow.
Go to Product details > View product page to see the result of your time slots and ensure they match your requirements (it can take up to a minute to load the changes).
4. Additional tips
Time slot is critical critical flow as this feature has a direct impact on when your venue is operating.
Please be mindful of the following point:
Always check if you Timeslots are up to date, if a ticket is not on sale on a specific slot or day there is a chance that a slot is missing or expired
Check proactively and regularly your timeslots. We recommend opening them for a set period and reviewing your settings at the same frequency to prevent any oversights.
When time slots are expired, you can archive them to keep your Date and time overview clean. If you have to keep the same format you can copy the slots and remove the one that have expired.
