What is the cashbook?
The cashbook helps you manage and track real cash inside your venue.
It links what happens on the POS with the Back Office, so you always know whether the cash recorded in the system matches the cash you physically hold.
You can use it to:
Open your session with a starting cash amount
Track cash sales and refunds automatically
Record cash transfers in and out of your drawer
Move cash in any currency enabled on your account
Count your drawer and close your session
The cashbook is available in your POS session on a linked device.
1. Cashbook locations and device types
Cashbook locations are where cash lives. Every device or holding place is a location.
To control how cash moves, each device has a type. You set the type in your device settings.
📌 How to access: Account details > Peripherals > Devices and cash locations
Available device types:
POS: a cash drawer attached to a point of sales device.
Kiosk: a self-service kiosk. Kiosks never hold cash, so they cannot send or receive transfers.
Safe: an internal holding place such as a back-office safe.
Bank: your bank, used when you deposit or withdraw cash.
Other: any other location.
Each type has its own icon, so you can recognize it at a glance in transfer screens.
1.1 Setting and changing a device type
Every device is created with the type Other, including all your existing devices. From there you can change it to the correct type so transfers behave as expected.
⚠️ Once you change a device from Other to another type, that choice is locked and cannot be changed again. Set the type carefully before you confirm.
2. Open your session on the POS
When you open sales, you declare the cash already in your drawer.
You can enter your cash in two ways:
Total cashfloat: one total amount per currency.
Individual entries: the quantity of each bill and coin, totaled automatically per currency.
Only cash currencies enabled on your account are shown.
2.1 Expected cashfloat
On a linked device, the expected amount from your previous closure is shown above each currency input, and the field is pre-filled with it. You can edit any value to match your actual count.
2.2 Justify a difference
If your counted amount differs from the expected amount:
Select where the difference came from in the From location list (kiosks are not shown).
Add an optional note to explain it.
The difference is recorded as a cash transfer. There are no separate gain or loss entries.
2.3 Unlinked devices and web POS
On an unlinked device, a banner reminds you that cashbook features are unavailable. Inputs default to 0 and transfers are hidden. A link to your device settings lets you or your manager link the device.
On a web POS, an info banner explains the cashbook is unavailable. No cashfloat input and no transfers are shown.
3. Move cash with cash transfers
During your session, the cash transfer button is always available in the navbar on a linked device.
To record a transfer:
Choose transfer in or transfer out.
Select the location sending or receiving the cash (kiosks are not listed; each location shows its type icon).
Select the currency.
Enter the amount.
Add an optional note.
A review step shows the full details before you confirm. A transfer cannot be undone once confirmed, so check the details first.
⚠️ If a transfer out is higher than the cash currently in your drawer, you see a warning on the review step. This is a heads-up only and does not block the transfer.
🔴 Correcting an over-transfer: If you transfer out more than you should, the drawer records a negative balance when you next open sales. Correct it with a matching transfer in at opening.
💡 Cash transfers need an active internet connection. If you are offline, the transfer button is disabled until you reconnect, so no cash movement goes unrecorded.
4. Close your session
When you close sales, a summary lists each manual payment method with the total left in the drawer per line.
You then choose to:
Confirm and close with that amount, or
Add a transfer, which reverts the closing action and opens the transfer screen so you can move cash out first.
⚠️ If some bookings are still syncing when you close, you see an info message. Count your drawer as it is now. The balance may update once those bookings finish syncing.
5. The cashbook dashboard in the Back Office
The dashboard gives you the full history of cash movements with filters, transaction columns, and summary figures.
📌 How to access: Revenue management > Channels > Point of sale, then select Cashbook
5.1 Enriched transaction details
Each entry now shows: note, seller, currency, and the cumulative drawer content after the transaction, alongside the existing fields.
5.1 Filter by currency
Anew filter is added: currency filter lets you review each currency on its own.
Field | Description |
Date type filter | Choose which date the report is based on: |
Date range | Select the time period you want to review. |
Location | Filter by a specific cashbook location (e.g., Safe, POS Drawer 1). |
Currency | Select the currency you want to review. |
5.2 Transaction Table Columns
These columns appear in the detailed transaction view.
Field | Description |
Transaction type | Type of movement: Sale, Refund, or Internal Transfer. |
Location | The current location of the cash. |
From | The original location of the cash (for transfers). |
To | The destination location of the cash (for transfers). |
Amount | The value of the transaction. |
Currency | The currency used. |
Note | Any comment added during the transaction (mandatory if closing with a mismatch). |
Late Sync | Indicates whether the transaction was synchronized late. |
Seller | The name of the cashier or the person that have done the transfer or the cash operation. |
Drawer after | The amount in the drawer after the cash transaction or the drawer. |
5.3 Summary Figures
These figures give you an overview of cash activity for the selected period. If you select several currencies, all these computed figures are converted to your main currency. An info message reminds you of this.
Field | Description |
Total Initial Balance | The cumulative cash balance before the selected date range begins. |
Total Sales | Total cash sales during the selected period. |
Total Refunds | Total cash refunded during the selected period. |
Total Transfers In/Out | Total internal cash movements between locations. |
Balance | Net cash movement during the selected date range. |
Total Balance | Current total cash in that location (Initial Balance + Balance). |
6. Cash transfers from the Back Office
Managers can record cash transfers directly from the Back Office, for example when moving cash between a safe and the bank.
✅ A transfer made in the Back Office while a device's POS session is closed is now picked up automatically the next time that device opens a session. No manual step is needed.
7. Multi-currency support and availability
You can hold and transfer cash in any currency enabled on your account, and each currency is tracked independently.
📌 To check the currencies enabled in your account, please access: Account details > Account info > Additional currencies
A few points to keep in mind:
Computed metrics in the dashboard are always shown in a single currency at a time, defaulting to your main currency.
For accounting, multi-currency movements are reported in Journal Entries, to know more please check these 2 articles: