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How to resend a booking to a list of participants

Learn how to resend tickets to multiple participants at once (up to 100 per page).

1. Before you start

Requirement

Why it matters

Adjust page size in the participant list

  • Scroll to the bottom of the table.

  • Select 100 per page instead of the default 25.

2. Step-by-step guide

  1. Select participants:

    • Check the box at the top of the first column to select all participants on the page (up to 100).

    • Note: If your filters return more than 100 participants, repeat this process for each page.

  2. Resend the booking:

    • Click on Actions (top right).

    • Choose Resend booking.

    • This will send tickets to all selected participants.

3. FAQ & quick fixes

  • Problem: The "Resend booking" option doesn’t appear.

    • Solution: Make sure you have not selected all the participants in the top bar. With this step, the Resend booking option won’t be available.

  • Problem: Not all participants received the resend.

    • Solution: Check if you had more than 100 participants and repeat the process on the next page.

4. Limits

  • Maximum of 100 participants per resend action

  • You must repeat the process for each page if more than 100 participants are listed

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