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Connecting your receipt printer to the POS system
Connecting your receipt printer to the POS system

Set up and connect your receipt printer to the Smeetz POS system with step-by-step installation, driver setup, and printing instructions.

Updated over 2 weeks ago

1. Install the printer software

Step 1: Download the installation file

  • Download the Smeetz receipt printer file from this link.

  • The file to launch is Setup.exe.

  • Transfer the file to a USB key or ensure the link is accessible from your email on the POS system.

Step 2: Install the driver

Step 3: Set the printer as default

  • Open Windows device settings.

  • Navigate to Peripherals.

  • Right-click on the printers name and select "Set as default printer".

2. Test your installation

To print receipts, you must use the Smeetz POS app. The printer will not work if accessing the POS via an internet browser or back-office.

Step 1: Open the POS app

Step 2: Make a test transaction

  • Create a simple order.

  • Apply a cash payment.

  • On the final page, click "Print""Only receipts".

Screenshot 2024-03-11 at 12.14.53
Screenshot 2024-03-11 at 12.24.13

Step 3: Verify printing & cash drawer function

  • A receipt should print automatically.

  • The cash drawer (if connected) should open.

🔹 Tip: You can adjust the printer settings in the POS app to enable or disable automatic receipt printing.

Your printer setup is now complete!

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