1. Install the hardware
The installation process may vary depending on the kiosk provider.
Your main action here is to ensure the payment terminal is correctly linked to the kiosk.
2. Install the software
Go to the Google Play Store > Download the Smeetz Kiosk App.
Once downloaded, add the app to your desktop for easy access.
3. Set up the kiosk
Open the Smeetz kiosk app.
Log in using your Smeetz credentials
Enter your Smeetz Group ID
You can find it in the back office or directly in the URL of any page you open in the app.
Select the payment terminal connected to your kiosk.
To know which terminal you have connected to the Kiosk, go to the terminal > click on the 9 key and the green key > Information.
Choose a device.
If you have multiple kiosks, pre-created device names will help you identify them.
To pre-create a device: go to Account details > Peripherals > Devices > Add a device.
Select a sales collection.
This defines which products are available on the kiosk.
At each step, click Submit, then Finish at the end of the setup.
4. Optional: print a kitchen docket
If your kiosk sells food or drinks, you can send an order summary to a second printer, for example in the kitchen, so staff know what to prepare. The customer receipt still prints at the kiosk as usual.
This option is available on Windows kiosks only, and appears in the Peripherals step at the end of the setup.
How to access: Smeetz Kiosk app > Settings > Peripherals
Turn on Order summary receipt. It is off by default.
Select the printer that should receive the order summary.
Click Submit, then Finish.
⚠️ If you select the same printer as your ticket printer, both slips print at the kiosk and the kitchen receives nothing. Choose a different printer for the kitchen.
If no printer is detected, the option stays greyed out. Check that the printer is installed and visible in Windows, then reopen the settings.
5. Optional: Set a quick login PIN
After setup:
Click on Set PIN Code
Create a 4-digit PIN for quicker future logins
