This guide includes technical requirements, setup instructions, and operational best practices to guarantee your point of sale (POS) works seamlessly on-site.
1. Before installation
Ensure technical prerequisites
Electricity: make sure there are working power outlets where you want to set up your POS
Internet access: you’ll need either a private Wi-Fi connection or an ethernet cable
avoid using public Wi-Fi
use a 4G/5G hotspot if Wi-Fi is weak
have the network name and password ready
Prepare your POS configuration
Set up your sales collections and create your POS configuration
Create and configure your hardware peripherals (kiosk & terminals) in your Smeetz account so they can be linked properly
2. Install and test equipment in advance
Plan ahead to avoid last-minute issues. Ideally, you should set up and test everything a few weeks before launch.
👉 Please follow our installation guides.
⚠️ Note that electronic devices drain quickly—keep them near a power source or use extension cords.
Test the setup
After setup, run several tests to confirm everything is working properly.
Example test scenarios
Confirm the POS configuration matches your sales setup
Process a test card payment → check if the payment terminal reacts
Cancel a payment → ensure it reverses correctly
Process a test cash payment → confirm the cash drawer opens
Print a test receipt
Scan a test booking with both a datalogic and a zebra scanner
Validate that scanned bookings are correctly recognized in the POS
If something doesn’t work, refer to our troubleshooting guides:
Payment terminal troubleshooting guide.
Ticket scanner troubleshooting guide.
Receipt printer troubleshooting guide.
Zebra printer troubleshooting guide.