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The Smeetz back-office overview
The Smeetz back-office overview

In this article, we describe the general overview of your Smeetz account.

Updated yesterday

Smeetz tab overview.

Smeetz tabs

1. Create

Use the Create section to set up and expand your offerings:

2. Products

Access and manage your inventory:

3. Catalogue

Manage:

  • Calendar views: Track activities and events.

  • Retail inventory: Oversee stock and availability.

  • Waivers: Create and manage digital waivers.

  • Seating plans: Set up and edit seating arrangements.

4. Orders

Access details of various order types, including:

  1. Attendee list.

  2. Completed orders.

  3. Pending orders (pending confirmation).

  4. Orders with balance.

  5. Quotes and invoices.

  6. Memberships.

  7. Gift cards.

  8. Retail orders.

5. Marketing

You can:

  1. Manage customers data.

  2. Create email automation campaigns.

6. Revenue management

You can:

  1. Create your dynamic pricing strategies.

  2. Manage your different sales channels:

    1. Add and monitor your activities on various Marketplaces and OTA's and Smeetz.com.

    2. Set-up your online sales booking widget.

    3. Configure you Point of Sale.

7. Analytics

  1. Accounting dashboards.

  2. Sales dashboards.

  3. Inventory dashboards.

  4. Marketing dashboards.

  5. Revenue management dashboards.

8. From 9 little squares

To the left of your initial you can access the following settings:

  1. Point of sales: sell tickets on-site.

  2. Ticket Scanner: scan tickets at the entrance (How to scan tickets).

  3. Integrations (Facebook pixel, Hubspot, Google Adds, Zapier, API...).

  4. Voucher manager: validate the voucher codes of your gift cards.

Under “Your Initials”

  1. Create organiser: create a new organiser account (for a new entity).

  2. Account details:

    1. Account level settings: account name, currency, language, etc.

    2. Account contacts: here you will find the main contacts of the account.

    3. Smeetz Pay: your bank in order to be able to sell on Smeetz and receive money from your ticket sales.

    4. Booking statements payout and recap frequency.

    5. Peripherals: payement terminals and devices in use.

    6. Billing: view your Smeetz rate plan, change your payment details and control your invoices.

    7. Pricing grids: to create price templates that applicable to your tickets.

    8. Team: add members to your account with specific roles: Manage your teams' access roles.

    9. Taxes.

    10. Membership Settings: define membership renewal duration and notification frequency.

  3. Branding details:

    1. General info: company description, postal address, email, booking terms and conditons.

    2. Social media: connect your Facebook, Instagram, LinkedIn and Youtube accounts.

    3. Cover picture: header photos of your organiser page on desktop and mobile.

    4. Logo.

    5. Ticket templates.

    6. Quotes & Invoices.

    7. Smeetz.com: define your brand colour.

    8. Booking widgets: customise your booking widgets by choosing a font and colour.

    9. Emails: customise your communication by choosing a font and color for your emails and adding personalised messages.

  4. Booking statements: download your booking statements by product.

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