Hello. How can we help you?

Setup your account

Here, you'll find a range of helpful articles to setup your Smeetz account.

• The Smeetz back-office overview
• Manage your team's access roles
• Personalise your tickets' branding

Create and manage products

Here, you'll find a range of helpful articles to create and manage your Smeetz products.

• Create activities
• Set up custom fields
• Create recurring time slots

Manage orders and attendees

Here, you'll find a range of helpful articles to manage your orders and attendees.

• Manage your orders
• Edit an order on the back-office
• Cancel a booking with or without a refund

Manage sales channels

Here, you'll find a range of helpful articles to manage your sales channels.

• Create a booking widget
• Create a sale, quote or invoice from the back office
• Sell on marketplaces (OTAs)

The point of sale (POS)

Here, you'll find a range of helpful articles to setup the Smeetz POS and manage orders at-the-door.

• Setup the POS
• Process a sale on the POS
• Assign a POS order to a customer

Marketing

Here, you'll find a range of helpful articles to manage your customers and launch emailing campaigns.

• Manage customers in the CRM
• Manage email campaigns
• Marketing tips. Website optimisation

Manage equipment

Here, you'll find a range of helpful articles to setup and manage your equipment.

Analytics and accounting

Here, you'll find a range of helpful articles to do your accounting and track your results.

Revenue management

Here, you'll find a range of helpful articles to manage your pricing strategies.

• Create dynamic pricing strategies

discover.smeetz.com

Here, you'll find a range of helpful articles to retrieve your ticket or answer any questions about the discover.smeetz.com platform.

• What to do if you have not received your ticket

Legal

Here, you'll find a range of helpful articles about the terms of use of Smeetz.

• General terms and conditions
• Privacy Policy
• Cookie management policy