Process a POS sale with a balance

You can allow your customers to only pay part of their booking and continue with a balance to pay later.

1. Enable the balance feature in the POS settings
2. Sell with a negative balance
3. Manage orders with a balance

1. Enable the balance feature in the POS settings

To allow customers to make unpaid reservations or pay a deposit, you have to enable "Complete order with balance" in the POS settings. In those cases, the full amount of the order will be paid later on.

2. Sell with a negative balance

1. When you register a lower payment than the amount due by the customer, you will see the yellow button at the bottom "Complete order with balance" > click on it
2. Then, the popup message will show you that a balance of CHF 14 is due by this customer. Now you can confirm or cancel the sale.

3. Manage orders with a balance

To process a payment for a reservation that still has an outstanding balance (reservations made by phone and not online or orders made with a deposit):

1. You need to open the POS and go to "Orders".
2. Select the right order and click on "edit order" to resume the order.
3. Finalise the payment for the remaining balance > Click on continue to payment and follow the usual steps