What happens on Adyen when a Smeetz Account is created
π‘ Note: The merchant account name is based on the customer name entered in the Smeetz App.
Merchants only appear once the KYC process has been started.
When a Smeetz account is created on the app and the Smeetz Pay KYC process is initiated, a Merchant Account is automatically generated:
An eCommerce store is created under Smeetz_PP_Live.
Onsite stores are assigned under the Market POS account.
We maintain a separate Market POS account for each market where we operate. For a new market, a request must be submitted to open a new Market POS account.
How to find a customer store on Adyen
Navigate to Accounts and Balances > Account holders
Select the appropriate Market.
Find the Customer > Open
Go to Stores β you will now see both the eCommerce and POS stores.
What to do after ordering terminals for a customer
1. Make the customer store easy to find
Click on Stores > select the POS store ID
In the Store Description, add
_[name]
for easier identification.
2. Customise the new POS customer store
Open the customer store > POS
Click on Customization
Location: Set the correct fields for the primary and secondary customer language.
Logo: Background for the Terminal
Receipts
Hardware
Integrations
If the terminal is Standalone, it requires an L2 configuration (Standalone terminals for [Client]).
Enable Dynamic Currency Conversion (DCC). It allows international customers to pay in their home currency when making a purchase in a country that uses a different currency.
Passcodes
3. Assign a terminal to a customer store
Make sure you are in the SmeetzSA854 store
Once in the right store > go to In-Person Payment > Terminals
Search for the serial number of the terminal you want to set up (e.g., 4059)
Open the terminal > Click on More Options > Reassign
Select "To Store" > Next
Paste the customer POS Store ID or search by name if it has been personalized (see above)