1. Account-level settings
π How to access: app.smeetz.com > Initials > Account details
app.smeetz.com > Initials > Branding details
Set up core configurations that apply across your account β including tax rules and visual branding for tickets.
2. Products & tickets
π How to access: app.smeetz.com > Products > Products > Create a new product
Create and manage ticketed experiences such as single-day entries, multi-day passes, packages, and special offers. Learn how to structure your product, define pricing, and activate it for online or onsite sales.
π Focus on product creation and testing
To prepare for upcoming sessions, create a test product and add a promo code to simulate the booking flow (Learn how to create a promo code)
3. Memberships & gift cards
π How to access: app.smeetz.com > Products > Products > Create a new membership / gift cards
Offer added value to your loyal customers by creating memberships and gift cards. You can configure them with or without voucher codes, link them to seating plans, and make them renewable.
4. Seating plan
π How to access: app.smeetz.com > Products > Products > Create a new seated ticket
app.smeetz.com > Catalogue > Seating plan
Build and manage reserved seating for events where customers choose specific seats. Use the visual seating editor to map out your venue, then connect it to your ticketed products for a more tailored experience.
5. Retail products
π How to access: app.smeetz.com > Products > Retail products
app.smeetz.com > Catalogue > Retail inventory
Create and manage retail items such as merchandise, food, or beverages. These products can be sold both online and in person, with inventory and pricing managed centrally.