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Unified Commerce training #2 - Products & tickets

Create and manage your products in the Smeetz back office to offer tickets, memberships, gift cards, seating plans, and retail items.

Updated this week

1. Account-level settings

πŸ“Œ How to access: app.smeetz.com > Initials > Account details

app.smeetz.com > Initials > Branding details

Set up core configurations that apply across your account β€” including tax rules and visual branding for tickets.


2. Products & tickets

πŸ“Œ How to access: app.smeetz.com > Products > Products > Create a new product

Create and manage ticketed experiences such as single-day entries, multi-day passes, packages, and special offers. Learn how to structure your product, define pricing, and activate it for online or onsite sales.

πŸ‘‰ Focus on product creation and testing

To prepare for upcoming sessions, create a test product and add a promo code to simulate the booking flow (Learn how to create a promo code)


3. Memberships & gift cards

πŸ“Œ How to access: app.smeetz.com > Products > Products > Create a new membership / gift cards

Offer added value to your loyal customers by creating memberships and gift cards. You can configure them with or without voucher codes, link them to seating plans, and make them renewable.


4. Seating plan

πŸ“Œ How to access: app.smeetz.com > Products > Products > Create a new seated ticket

app.smeetz.com > Catalogue > Seating plan

Build and manage reserved seating for events where customers choose specific seats. Use the visual seating editor to map out your venue, then connect it to your ticketed products for a more tailored experience.


5. Retail products

πŸ“Œ How to access: app.smeetz.com > Products > Retail products

app.smeetz.com > Catalogue > Retail inventory

Create and manage retail items such as merchandise, food, or beverages. These products can be sold both online and in person, with inventory and pricing managed centrally.

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