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Unified Commerce training #4 - Sales channels

Set up and manage your sales channels — from online checkout and POS to self-service kiosks — to deliver a seamless experience.

Updated over a month ago

1. eCommerce

📌 How to access: app.smeetz.com > Branding details > Booking widgets

app.smeetz.com > Revenue management > Channels > Booking widgets

Design and activate your online checkout to offer tickets, food & beverage, and retail — all in one place on your website.


2. Install the booking widget and tracking integrations

📌 How to access: app.smeetz.com > Revenue management > Channels > Booking widgets
app.smeetz.com > 9 dots > Integrations

Have your webmaster integrate the booking widget directly on your website to start selling.

Set up your integrations with GTM or Meta to track events across the booking flow and optimise conversions.

Discover best practices to improve your conversion rates — from widget placement and mobile responsiveness to calls-to-action and tracking tools.


3. Configure the point of sale

📌 How to access: app.smeetz.com > Revenue management > Channels > Point of sale > Configurations

app.smeetz.com > Products > Sales collections

pos.smeetz.com > Settings

Set up your POS layout, assign collections, and link users and hardware components for a personalised POS experience.


4. Point of sale operations: open, sell, edit, close

📌 How to access: pos.smeetz.com

Follow best practices to open, monitor, and close POS sessions for accurate tracking of daily transactions.

Learn how to make sales on the POS, including selecting products, applying discounts, and accepting payments.

Modify, refund, or cancel existing orders directly from the POS interface as needed.


5. Configure the self-service kiosk

📌 How to access: Self-service kiosk App

Set up and manage your self-service kiosk to allow customers to purchase tickets or products independently.

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