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Unified Commerce training #1 - Get started

This guide introduces the key steps to get started with the Smeetz back office and set up your account efficiently.

Updated this week

1. Back-office overview

📌 How to access: app.smeetz.com

Get familiar with the Smeetz back office — your central hub to manage products, bookings, customer data, and reports.


2. User settings

📌 How to access: app.smeetz.com > Initials > Preferences

Update your personal profile, set your preferred language, and manage notification preferences to tailor your user experience.


3. Account configuration

📌 How to access: app.smeetz.com > Initials > Account details

Configure your organisation’s account settings, invite users to your team, and assign roles based on responsibilities.

👉 Focus on Smeetz Pay & KYC

Complete your KYC (Know Your Customer) verification to start collecting payments securely and compliantly (full process).


4. Account branding

📌 How to access: app.smeetz.com > Initials > Branding details

Set up your account’s visual branding by uploading your logo and applying consistent styles across all customer touchpoints.

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