To access your calendars, click on Catalogue > Calendars.
On Smeetz, you have access to 3 types of calendars:
Date view: offers a list of your timeslots, per product, ticket, attendance and availability.
Occupancy view: offers an overview of your daily attendance in terms of resources. To activate it please contact your Account Manager or at kam@smeetz.com.
Daily, weekly, monthly view: check attendance for any particular time slot or to directly create bookings for your products.
1. Date view
First, take note of the filters and tabs available for different views. As with all our lists, you can create custom views tailored to your preferences.
You can find more details about filters in this article : manage filters in list.
The date view provides the following information for each timeslot:
The product and ticket name.
The start/end date and time.
The timeslot status.
The amount of available tickets (it is possible to change the number of places available by clicking on the pen next to the number).
The amount of booked tickets.
The amount of pending tickets.
The amount of scanned tickets.
The total capacity of the timeslot. It is possible to change the capacity by clicking on the pen next to the number). Use the - or + to decrease or increase the number of available tickets, and then click confirm. The value in the available column will be updated consequently.
Whether the timeslot is available onsite or online.
The revenue generated by the sale of the product.
And some more information.
On this page, you can also:
Add an attendee to an product by clicking on Add attendee. This redirects you to the create a sale page (instructions to create a sale).
Select timeslots and click on Actions to export the data to Excel or bulk change capacity.
Access the attendees of an product (by time slot, if applicable) by clicking on view. You will be redirected to the attendee list page with the selection of attendees.
2. Daily view
The Daily view will allow you to see all your products for the day in the form of a calendar.
Here you can use the filters to select which product you want to see. You should have views for each product type. You can filter the products and time slots by clicking on the cog wheel next to the calendar's name (By default: Calendar).
Note also that the daily view allows you to add up to 5 calendars next to each other with different filters for each. To do so, simply click on Add calendar.
By clicking on an a product, you will access the following details:
Product Name
Ticket Name
Stat and End time
Status of the timeslot
Number of booked tickets
Number of pending tickets
Number of scanned tickets
Number of available tickets
Total number of tickets
Revenue generated
You can leave a note
You can also take the following actions:
You can directly create a booking for this timeslot, it will redirect to create a sale with prefilled data for the selected timeslot.
To have more information on the attendees or bookings list for this product, you can click on See attendees or See bookings.
By clicking on an free slot on the calendar, you can take the following actions:
You can directly create a new booking for a specific Product. As soon as you have added all this information, you can create a booking from the button Save & Create booking. This action will bring you to Create a sale with the selected product and time slot.
To change the day, simply click on the date range, this will open a calendar allowing you to easily change which day you are in.
3. Weekly view
The weekly view allows you to see your whole week at a glance. You will find here the same features as the daily view.
To change the week, simply click on the date range, this will open a calendar allowing you to easily change which week you are in.
4. Monthly view
The monthly view offers the same possibilities as the daily and weekly views. However, in this view, you can't opt-in to have several calendars next to each other.
To change the month, simply click on the name of the month, this will open a calendar, allowing you to easily change which month you are in.
5. Settings of the calendars
You will find the settings at the bottom of the list of available calendars.
General Settings: Here you can select when your working week starts for all the calendars (except the date view).
Daily Calendar:
Click on Select time range to define the start and end time of your day. This is helpful to only see the times that you are interested in.
You can also choose to display the Product name, Ticket name or availability on your timeslots.
Weekly Calendar:
Same as for the daily calendar, you can select here the visible time range and which information you want to display on your timeslots
You can also choose which days you want to be displayed on the calendar.
Monthly Calendar:
Here, as the calendar displays the entire month, you can only select which information you want to display on your timeslots.
Remember to press Save after adjusting your settings.