This page explains how to install and connect the receipt printer to our Smeetz POS App on a Windows device.
1. Hardware installation
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Open the receipt printer
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Add a paper roll into the printer
Paper type: thermal, continuous paper Paper width: 80mm Paper thickness: 0.06mm - 0.1mm Paper roll OD: Max. 83mm -
Connect the printer to the point of sales screen (POS screen)
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You have 2 ways to connect the printer to the POS screen:
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With 2 cables: 1 regular power supply + 1 USB cable to the POS (2 cables)
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With 1 cable: Directly connected to the POS without power supply (1 special wire to purchase additionally)
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- Switch it on with the button on the front side of the printer
- When the green light on, the printer works correctly
- Sometimes a red light blinks, but it is working correctly as well
2. Software installation
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Prior to the installation, download the Smeetz receipt printer file from here (the file to launch is Setup.exe).
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Add it to a USB key Or have the link accessible from your email on the POS.
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Follow the installation steps according to the video below
- The printer must be re-started after the installation of the driver
You need to make sure that the receipt printer is set up as your default printer in your device settings (Configuration Panel/Printers).
3. Test your installation
To be able to print a receipt, you have to use the Smeetz POS App (download the app because you will not be able to print a receipt by accessing the POS from an internet browser).
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Login to the POS app (not the browser)
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Make a simple order
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Apply a cash payment
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On the final page, click on “Print” & then “Only receipts”