Point of sale equipment
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      2. Manage equipment
      3. Point of sale equipment

      Install the point of sales (POS) screen

      This article explains how to install POS screen to start onsite sales.

      1. Hardware installation
      2. Software installation
      3. Teamviewer installation
      4. General tips

      1. Hardware installation

      IMG_8825

      1. To connect the screen to the energy alimentation,
        1. Connect the blue plug to the back of the screen.
        2. Connect the other part to the energy plug
      2. Switch on the POS by clicking on the blue button below the screen
      3. Connect the POS to the internet by ethernet or wifi

      2. Point of sale software installation

      1. Download the Smeetz POS App file from the link given to you by your Account Manager (the name is Smeetz POS-0.0.9.exe).

      2. Add it to a USB key Or have the link accessible from your email on the POS.

      3. Follow the installation steps according to the video below
      4. Open the POS App after download (if not automatic)
      5. If the POS asks you to update the POS App, proceed to the update
      6. Process to the POS settings configuration

      Make sure that you enable the "Tablet mode" to have access to the virtual keyboard on the POS.

      3. Teamviewer installation

      1. Install TeamViewer on the POS, this will allow our Customer Service Team to access the POS to support you (https://www.teamviewer.com/en/download/windows)
      2. Select “Grant easy access”

      4. General tips

      1. Install Google Chrome on the POS, this is the most stable browser to use Smeetz (https://www.google.com/chrome)
      2. Give team members at the cash desk access to the POS to sell tickets. 
        1. Give them the role of "Seller", if you want them to ONLY have access to the POS 
        2. Please ensure you have at least 1 staff member with "seller manager/manager" access rights at the entrance, as access to the back-office may be needed.