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How to use the occupancy calendar

The Occupancy Calendar displays real-time bookings by resource, helping you track attendance, peak times, and manage operations efficiently.

Updated this week

Occupancy calendar overview

The Occupancy Calendar is available from both the back office (under Catalogue > Calendars) and the POS, provided it has been set up in your account. To function, it must be linked to what we call resources (e.g. staff, rooms, equipment).

Unlike other calendars, it displays actual bookings, not just available timeslots.

This view is ideal for understanding:

  • How many people are expected on a given day

  • Which time periods are the busiest

It’s a powerful tool for managing daily operations and optimising staffing or resource planning.

What you see depends on your setup

Depending on how your resources are configured, the calendar might show:

  • Teams

  • Rooms for B2B or birthdays

  • General occupancy blocks

Each booking is shown with key details based on your calendar display settings (e.g. product name, number of guests, etc). You can customise this information to suit your operational needs.

  • Colour coding reflects the scan status of the tickets, helping you easily see which groups have already arrived and which are yet to come.

  • You can click on a booking to open it directly in the POS for quick access and modifications.

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