Import existing bookings

The following article describes the steps to follow to import a list of attendees into an existing activity on your Smeetz account.

  1. Go to Orders > Attendee List.
  2. On the top right, click on Actions > Import Attendees
  3. Enter the relevant Product - Ticket and Price that you wish to import a list of bookings to:
    1. Note. If you have bookings for more than one price (e.g. child and adult prices), they will need to be split into different files (or different Excel sheets).
  4. Next, click on "Import attendees Upload with Flatfile"
    1. Make sure the row containing the headers was correctly identified. If it wasn't, you can manually select the correct row.
    2. Following that, you will need to match your data with the fields that need to be filled.
    3. When a match is not made automatically, you will need to manually select the type of information contained in a column.
    4. See the example below:
  5. Once you are finished with the above steps, ensure that you click "SAVE". The attendee list will then be updated with the new entries.