This page explains how to install and connect the receipt printer to our Smeetz POS App on a Windows device.
1. Hardware installation
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Open the receipt printer
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Add a paper roll into the printer
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Connect the printer to the point of sales screen (POS screen)
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You have 2 ways to connect the printer to the POS screen:
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With 2 cables: 1 regular power supply + 1 USB cable to the POS (2 cables)
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With 1 cable: Directly connected to the POS without power supply (1 special wire to purchase additionally)
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2. Software installation
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Prior to the installation, download the Smeetz receipt printer file from here (the file to launch is Setup.exe).
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Add it to a USB key Or have the link accessible from your email on the POS.
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Follow the installation steps according to the video below
You need to make sure that the receipt printer is set up as your default printer in the POS settings (full POS configuration article). 
3. Test your installation
To be able to print a receipt, you have to use the Smeetz POS App (download the app because you will not be able to print a receipt by accessing the POS from an internet browser).
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Login to the POS app
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Make a simple order
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Apply a cash payment
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On the final page, click on “Print” & then “Only receipts”
If nothing prints:
- Check all the cable connections
- Re-select the receipt printer as default in the POS settings
- Redo the testing process above
- If still not working, reach out directly to the Smeetz Customer Service Team.