1. Knowledge
  2. For organisers
  3. Terms of payment and reimbursement

Smeetz cancellation and refund conditions

Requirements when organisers cancel an activity or an event.

If the activity or event you are organising is cancelled, the organiser himself is asked to contact the participants by email or phone to inform them.

Participants may be reimbursed, however, card fees and Smeetz fees will be deducted from the amount.

To refund participants, please consult our article  cancellation and refund. Participants will then be reimbursed with the payment method they used to make their purchase.