1. Confirm business use case
Before beginning implementation, validate the requirements with relevant operators from clients :
Create a sales collection: Define the sales collection that will be used for gift card distribution.
Set up a gift card: Configure a gift card according to agreed parameters, linking them to the relevant sales collection for usage.
Identify applicable tickets: Gather all tickets eligible for redemption using gift cards (on all the different venues)
Communicate Limitations: Proactively share and remind clients of known constraints, such as:
Usage limited by sales collection (not by individual group IDs).
The setup is done by our internal implementation team
A maximum of 1,000 gift cards can be sold in one sales session (preferably batches of 500).
Giftcard can only be sold and managed on the main account (not on child accounts).
New tickets must be added to the sales collection via L2.
2. Assign eligible tickets to sales collection
By the second phase, ensure operational readiness by populating the sales collection:
Create an L2 with a list of all eligible tickets to add into the sales collection.
Implementation team need to allocate the slaes collection ID to all the tickets.
Consideration :
Sub groups should avoid removing the sales collection from the ticket, otherwise, the giftcard won't be applicable on them.
3. Test with client
Ensure the setup works as expected through testing:
Allow clients to test sales in their global account.
Claim the giftcard on a live product without finalizing the purchase.
Cancel the previously generated gitcards for accurate accounting.